Customer Services

We take customer service very seriously, and would be happy to hear from you whatever your experience, good or bad. If you have any comments send them here.

How do I contact UK Airsports?

You can contact us via our online enquiry form here: Contact Us

On the contact page you will also find our contact telephone numbers, address and a grid reference should you wish to visit us in person.

We are available Monday-Friday 9.30am -5.30pm on 01768 779800 and can be emailed on [email protected].

Is the UK Airsports website secure?

We take security very seriously, and appreciate the concerns customers may have when they shop online.

Our current online security procedures are as safe as existing technology allows. We are constantly monitoring new threats and will change procedures to take account of these.

Returns

If you need to return an item you have purchased for whatever reason, either for exchange or refund, you need to contact us to get a returns number so that we can process your return as quickly and efficiently as possible. You can find information on how to return an item here: Shipping & Returns or use our online enquiry form here: Contact Us

Complaints

We rarely receive a complaint, but in order for us to continue to give you the best service possible we’d like to know if you’ve had a problem. You can contact us via our online enquiry form here: Contact Us

Terms & Conditions

Important information regarding online shopping from UK Airsports can be found here.

Privacy Policy

We think it’s important to safeguard the privacy of our customers, and we will only use the information we collect about you lawfully. You can find our full privacy statement here.